How can I contact customer service?
To reach our Guest Services Team, you have several options:
- Call us at (214) 774-2688
- Text us at (214) 774-2688
- Email us at [email protected]
- Chat with us by clicking the chat box in the bottom right corner of your screen
Do you deliver outside the Dallas / Fort Worth, Texas area?
Yes! We ship furniture to the 48 contiguous United States.
Does delivery include the removal of old furniture?
Our delivery service does not include the removal of old furniture, as our delivery schedule does not allow time for this service.
How much is the delivery?
We offer FREE local delivery and installation for all customers within the Dallas/Fort Worth metroplex. Please give us a call to confirm if your city is included.
For customers outside the Dallas/Fort Worth area, we offer a low flat-rate shipping fee of $195, whether you’re purchasing a single piece or furnishing your entire home.
What if my furniture is delivered damaged?
If your furniture arrives damaged, we’re here to help—how we handle it depends on how you received your order:
- Local Pickup: If you picked up the item yourself, please return it to us, and we’ll arrange an exchange.
- Local Delivery: If the item was delivered locally, we’ll bring a replacement and handle the exchange for you.
- Out-of-Area Delivery: For customers outside our local delivery area, we reserve the right to repair or replace damaged items at our discretion.
All furniture must be inspected upon delivery, and any damage should be reported immediately. Please call us at 214-774-2688 to report any issues.
For more details, visit our Terms & Policies Overview and our Return Policy by clicking the tab at the bottom of this page.
How long does delivery usually take?
In-stock items are typically delivered locally within 1–2 business days. Out-of-stock items may take 1–2 weeks for local delivery. We’re always happy to check availability and provide status updates before you make your purchase.
Out-of-area orders typically take 2 to 8 days for delivery. To get the current estimate for your region, please contact us.
Is Assembly Included with delivery?
Complimentary assembly and installation are available for customers in the local free delivery area. Customers located outside the local free delivery area are responsible for the assembly and installation of their furniture. Please contact us if you have any questions or need further clarification.
Where is your Free Delivery Area?
Please see the list of cities at the bottom of this page that are included in our free delivery area. Also, call us with your specific city to see if you are within the free delivery area as well.
Will you hold our furniture until we are ready for it to be delivered?
Yes, we will hold your furniture for you until you are ready for delivery.
Do you have a showroom to see the furniture in person?
Our showroom is located at 4398 Sunbelt Drive, Addison, Texas 75001. We are open Monday through Friday from 8 AM until 6 PM. Most of our items are purchased without in-person viewing.
Is everything you carry listed on the website?
Our website features many of the items we have available for sale. We also have access to hundreds of more items through our furniture distributors.
If you’re looking for something specific that isn’t shown online, chances are we can get it for you. Simply email or text us a photo of the item you’re interested in, and we’ll do our best to find the exact furniture item, or something very similar.
Found something on another website? Let us know the site name and item number, and we’ll check availability and provide you with a price quote.
Do you have financing and leasing options available?
We offer financing and leasing options through companies such as Synchrony, Finti, Acima, SNAP, uOwn, PayPal, American First and more.
What types of payment do you accept?
We accept Visa, MasterCard, Discover, American Express, PayPal, cash, Zelle, Venmo, Wire, Cash App, and other payment methods. Financing options are also available.
Do you offer a layaway program?
A free 6-month layaway plan is available with a 10% deposit applied toward the total balance.
Is it safe to order online?
Absolutely! Ordering online is safe and secure. Simply add your desired items to the Shopping Cart, click Checkout, and follow the prompts to enter your shipping and payment information. Our secure server uses industry-standard encryption to protect your credit card details. Your credit card company also protects you from online fraud.
If you prefer, you’re also welcome to place your order by phone. Please note that orders using our financing options are usually completed online.
What are your hours?
Monday-Friday 10 AM – 6 PM. Our warehouse operates on limited hours—please reach out to confirm our current daily schedule. Our warehouse is closed on weekends. We are available by phone and email 24/7 to assist you.
Where are you located?
We are in Addison, Texas. We are an online furniture store. We do have a showroom to see the furniture in person. Our showroom & warehouse are available Monday through Friday, 10 AM until 6 PM.
Will my furniture look exactly like it does in the picture?
The short answer is yes, but with a few things to keep in mind.
We strive to provide high-quality images to help you make the best choice. However, colors may appear slightly different due to factors beyond our control, such as your screen’s color settings, the photo’s lighting, and the lighting in your home. Please reach out to us for more clarification.
Is the eastern king size the same as the regular king size?
Yes, there are two types of king-size beds. The Eastern King, often referred to as a standard king, typically fits a mattress measuring about 78 inches wide by 80 inches long. The California King is slightly narrower but longer, accommodating a mattress approximately 72 inches wide by 84 inches long.
Do you buy used furniture?
Unfortunately, we do not purchase or sell used furniture.
Cities Included In Our Free Delivery Area:
Addison, Balch Springs, Carrollton, Cedar Hill, Cockrell Hill, Combine, Coppell, Dallas, DeSoto, Duncanville, Farmers Branch, Ferris, Garland, Glenn Heights, Grand Prairie, Grapevine, Highland Park, Hutchins, Irving, Lancaster, Lewisville, Mesquite, Ovilla, Richardson, Rowlett, Sachse, Seagoville, Sunnyvale, University Park, Wilmer, Wylie, Argyle, Aubrey, Bartonville, Carrollton, Castle Hills, Celina, Corinth, Coppell, Copper Canyon, Corral City, Cross Roads, Dallas, Denton, Double Oak, Flower Mound, Fort Worth, Frisco, Grapevine, Haslet, Highland Village, Justin, Krugerville, Krum, Lake Dallas, Lantana, Lewisville, Little Elm, Northlake, Oak Point, Pilot Point, Providence Village, Sanger, Savannah, Shady Shores, Southlake, The Colony, Tioga, Arlington, Azle, Bedford, Benbrook, Blue Mound, Burleson, Colleyville, Crowley, Dalworthington Gardens, Edgecliff Village, Euless, Everman, Flower Mound, Forest Hill, Fort Worth, Grand Prairie, Grapevine, Haltom City, Haslet, Hurst, Keller, Kennedale, Lakeside, Lake Worth, Mansfield, Newark, North Richland Hills, Pantego, Pelican Bay, Reno, Richland Hills, River Oaks, Saginaw, Sansom Park, Southlake, Trophy Club, Watauga, Westlake, Westover Hills, Westworth Village, White Settlement, Allen, Anna, Blue Ridge, Carrollton, Celina, Copeville, Dallas, Fairview, Farmersville, Frisco, Garland, Josephine, Lavon, Lowry Crossing, Lucas, McKinney, Melissa, Murphy, Nevada, New Hope, Parker, Plano, Princeton, Prosper, Richardson, Royse City, Sachse, Saint Paul, Van Alstyne, Weston, Wylie, Rowlett, Rockwall, Royse City, Heath, Fate, McLendon-Chisolm, Mobile City, Alma, Bardwell, Cedar Hill, Ennis, Ferris, Garrett, Glenn Heights, Grand Prairie, Italy, Mansfield, Maypearl, Midlothian, Milford, Oak Leaf, Palmer, Ovilla, Pecan Hill, Red Oak, Venus, Waxahachie, Forney, Terrell, Kaufman, Crandall, Combine, Kemp, Seagoville, and Mabank, along with Heartland, Talty, McLendon-Chisholm, Seven Points, Ables Springs, Cartwright, Elmo, Poetry